Umrah & Hajj

Q: What materials do you use? A: We use high-quality epoxy resin and carefully selected materials to create durable, beautiful pieces that last.

Q: How long does it take to receive my order? A: Since each piece is made to order, dispatch times vary by product. Please check individual product descriptions for specific timeframes.

Q: Do you accept custom orders? A: Absolutely! We love creating personalized pieces. Visit our contact page to discuss your custom order ideas.

Q: Can I return or exchange my order? A: As all items are custom-made to order, we don't accept returns or exchanges. However, if we've made an error, we'll make it right.

Q: How do I care for my resin products A: Clean gently with a soft cloth and avoid harsh chemicals or extreme heat. A detailed care card is included with every order.

Q: Do you ship internationally? A: Currently, we only ship within the UK. We hope to offer international shipping in the future!

Q: Can I pay a deposit and pay the rest when completed, or pay cash on collection? A: No, we require full payment at checkout using our secure online payment methods.

By using our website and purchasing our products, you agree to our terms and conditions. [Read full terms and conditions here]

All our products are handmade to order with love and care. Dispatch times vary by product - please check individual product descriptions for specific timeframes as each piece requires different curing and creation processes.

Shipping costs £4.99 unless you meet the free delivery threshold of £50.00

As all items are custom-made to order, we do not accept returns or offer refunds. However, if we've made an error, we'll make it right. [View our full Refund policy]